1. Introduction

Zoobe.pk is Pakistan’s first **multi-vendor e-commerce platform** providing services to Consumers, Sellers, Suppliers, and Dropshippers.
The platform delivers products via **Cash on Delivery and other payment methods** and plans to expand globally in the near future.

By using Zoobe.pk services, all users agree to comply with the platform’s **Terms & Conditions and Privacy Policy**.

2. Data Collection

 A. Consumers / Buyers

Zoobe.pk collects the following information from buyers:

* Personal Information: Name, CNIC, NTN number
* Contact Information: Phone number, Email address, Mailing and Shipping address
* Order Information: Consignment number, order details
* Web & Device Information: IP address, browser type, device information
* Cookies and web beacons for analytics and service improvement

B. Sellers

Zoobe.pk collects the following from registered sellers:

* Business information: Business name, registration/identification number
* Contact details: Phone, Email
* Bank and tax information for transactions
* Product catalog, stock levels, pricing information
* Order processing and shipping details

C. Suppliers

Suppliers provide:

* Company or business information
* Contact and payment details
* Supply and shipping information

D. Dropshippers

Dropshippers provide:

* Dropshipping account information
* Contact and shipping details
* Order information and customer interactions

3. Purpose of Data Use

Zoobe.pk uses collected data for the following purposes:

1. To confirm orders, provide consignment updates, and service notifications
2. To contact users, sellers, suppliers, and dropshippers for **fast and efficient service**
3. To address complaints and resolve service issues
4. To notify about promotions, offers, and new services
5. To analyze business data and improve the platform

4. Data Protection and Sharing

* Zoobe.pk shares information **only with authorized authorities under the law** or for operational requirements.
* Security measures include:

  * Secure servers
  * Encryption of sensitive data
  * Restricted access to authorized personnel only
* Zoobe.pk **is not responsible for data loss, theft, or misuse** in the online environment.
* Cookies and web beacons are used to improve user experience and for analytical purposes.

5. User Rights

All users (Consumers, Sellers, Suppliers, Dropshippers) have the following rights:

1. To view, correct, update, or delete their personal and business information
2. To opt-out of marketing communications and promotions
3. To contact Zoobe.pk with any privacy queries or complaints
4. To request **data portability**, i.e., transfer of data to another platform

6. Policy Updates

* Zoobe.pk may update its Privacy Policy periodically to meet business needs and modern regulatory requirements.
* Updated policies will be published on the website and will apply to all users during service use.

7. Contact

For any privacy concerns, questions, or complaints, 

Email: support@zoobe.pk
 

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